Shipping

Standard shipping to Singapore takes 3-5 working days.
Standard shipping to Malaysia takes 5-7 working days.

Frequently Asked Questions

Can I edit my shipping address?
If you wish for your order to be sent to a different address, kindly email us at vanillakuts@gmail.com as soon as your order has been placed and we will make the necessary adjustments.

We are unable to make any changes to your address once the order has been shipped and no refund with me provided if the address is deemed wrong/invalid by the courier company during delivery.

What happens if my parcel(s) fail to be delivered or picked up?
You are responsible for any subsequent costs incurred for parcels returned to our warehouse due to attempted deliveries, insufficient/incorrect delivery information or failure to retrieve parcels from delivery centres.

Standard shipping fees will be incurred for all parcels re-sent from our warehouse.

Please ensure that your delivery address and mobile number is accurate.